Welcome to the New eSupport.com
November 13, 2008
eSupport.com has unveiled a new customer-focused web site. The innovative portal is especially designed for consumers who want to enhance their computers’ performance and extend the life of these machines.
The new eSupport.com site will make it easier for consumers to find eSupport.com’s comprehensive line of PC updating and support products and services, which include DriverAgent, BIOSAgentPlus, and BeInSync online data backup.
“eSupport.com offers so many great products for our customers,” said Woody Hobbs, President and Chief Executive Officer of Phoenix Technologies. “Whether they need a driver update or they want to recover accidentally deleted files or they want to sync all of their computers to better control their information, eSupport.com has the best tools and services to help our customers manage their digital life. Until recently, all of our useful products were featured in their own, independent web sites. Now customers can speed up their PC enhancement process with our one-stop destination for all of eSupport.com’s solutions.”
Even with the compiling of multiple products and services on to one site, the eSupport.com experience is clean, streamlined and intuitive.
“Our new web site is aligned with our goal to give the end user a better PC experience,” said Hobbs. “The new site is designed with the same ease-of-use principles that have become synonymous with eSupport products. For example, millions of customers have used DriverAgent to easily update their PC. DriveAgent walks them through the process – all they have to do is click to scan, report and update their hardware devices. Our new web site is based on the same ideas of simplicity and efficiency. From our homepage to our checkout process, customers will be guided to exactly what they are looking for.”
The new site provides users with a comprehensive overview of eSupport.com products, a detailed description of each product’s benefits and features as well as free trials and scans. Visitors will have access to news articles, product reviews, press releases and helpful technical tips. They can take advantage of specially-packaged bundles to fully optimize eSupport.com products.
Products such as BIOSAgentPlus and DriverAgent keep computers running at peak performance. The products do all the work for users, scanning PCs and notebooks to determine whether the machines’ BIOS or drivers are outdated. Users receive a detailed report and prompts on how to update their BIOS or drivers. RegistryWizard corrects errors in the registry to help stabilize PC performance. BeInSync lets users automatically sync documents, photos, videos and music across multiple computers. Undelete-Plus restores files that have been deleted from a hard drive or flash memory hard drive.
Hobbs said, “The goal is to always give the user a simple, seamless experience. When people visit our site, they are looking for ways to improve their computers. They want to update their BIOS and drivers. They want to retrieve deleted files. They want to sync their data. The last thing they need is to have to go searching around for the best combination of products and services that will enhance their PCs. The new eSupport.com web site gives them a clear map of what they need for optimal PC performance and how to get it.”
eSupport.com, owned by Phoenix Technologies, is a provider of online diagnostic software and other support products and services.
Phoenix Technologies Ltd. is the global market leader in system firmware that provides the most secure foundation for today's computing environments. The PC industry's top system builders and specifiers trust Phoenix to pioneer open standards and deliver innovative solutions that will help them differentiate their systems, reduce time-to-market and increase their revenues. The Company's flagship products and services -- AwardCore, SecureCore, Embedded BIOS, FailSafe, HyperSpace, BeInSync and eSupport -- are revolutionizing the PC user experience by delivering unprecedented performance, security, reliability, continuity, and ease-of-use.
The Company established industry leadership and created the PC clone industry with its original BIOS product in 1983. Phoenix has 159 technology patents and 136 pending applications, and has shipped in over one billion systems. Phoenix is headquartered in Milpitas, California with offices worldwide. For more information, visit http://www.phoenix.com
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