eSupport.com| Monthly Newsletter
  Coming Soon: Undelete Plus 3.0
Recover Deleted Files!

Have you ever accidentally deleted a special photo or important document on your PC? Then when you try to retrieve it from the Recycle Bin, you’ve already emptied it? Not to worry with Undelete-Plus. If you have already been using our free version of Undelete-Plus, you know that it is a very useful file recovery tool that will enable you to undelete files that have been emptied from the recycle bin. The program will quickly scan the selected drive and then provide you with a list of recoverable files (files which have not been overwritten), along with the status of each file. The status is more of an indication of how likely you are to recover that file.



Driver Installation Made Easy
Help with installing a new driver

Whenever you attach a device such as a printer or camera to your computer for the first time, you must also install a bit of software called a driver. Most of the time, the disk that came with the device or a zip file you downloaded for the device contains a special file called Setup.exe. If so, double clicking that file will automatically handle the file installation for you. If not, keep reading.

When downloading new drivers and driver updates, you’re often on your own when it comes to installation. Before getting started, you will need to know where the driver files were stored when you downloaded them to your computer. If the driver files you downloaded have a .zip extension you will need to unzip them to be able to use them. You can unzip a file by:
  1. Right-clocking on its name in the file browser
  2. Selecting Extract All to bring up a software wizard, and
  3. Clicking on Next through the entire software “Wizard.” This creates a new folder with the same name as the zip file and it will contain the driver files you need.
Here’s the 10-step process to follow to install a driver:
  1. Find Device Manager by
    1. Clicking on the Start icon,
    2. Clicking the Control Panel icon, then
    3. Double clicking the System icon.

    The System Properties window will appear.

  2. The Device Manager button is in System Properties under the Hardware tab. Click on the button and a list of your computer’s hardware will appear
  3. Find the hardware item for which you want to add or update the driver in the list. You may need to click on the “plus” box next to the hardware type to expand the list and show specific devices. Right click on the hardware item to open a new menu.
  4. Click on Update Driver in this new menu. Doing so will activate a software wizard to help you through the rest of the process.
  5. The Wizard may ask if you want to connect to the Internet or to Windows Update to search for a driver. Answer “No” and continue, or if using Vista select Browse Computer.
  6. The wizard will then ask what it is to do. Answer “Install from list or specific location (advanced)” and click Next to continue.
  7. In the next box answer “Don’t search” and click Next again.
  8. In the last box click the “Have Disk” button and use the “Browse” button to bring up the “Locate File” window.
  9. Navigate to the folder or subfolder that you saved or unzipped the driver file to and then click on OK or Open (whichever appears). You should be presented with one or two drivers in a list.
  10. Choose the first driver in the list and click Next.
That’s it! You have just installed a new driver. Congratulations!



New Technology Alert: HyperSpace
HyperSpace Adds Office Productivity Suite, More Applications

Award-winning HyperSpace now offers expanded business productivity capabilities for those of you who function outside of the Windows environment. You can now begin working seconds after powering up your notebook in the applications you rely on most, including Web browsing, webmail, word processing, spreadsheets, presentations and a wide variety of Web-based applications that are compatible with Windows:

  • HyperSpace Write, a word processor that is fully compatible with Microsoft Word® 2007HyperSpace Calc, a spreadsheet that is fully compatible with Microsoft Excel® 2007HyperSpace Show, a presentation application that is fully compatible with Microsoft PowerPoint® 2007Notepad
  • Calculator (Basic, Scientific, and Paper modes)
Click here for your free 21-day trial of HyperSpace


More reasons HyperSpace will transform your PC:


In addition to its superior performance and growing list of application, HyperSpace gives you an alternative to the slow Windows boot. Power your computer on and be instantly connected to the Web. Enjoy constant Internet connectivity, no crashes or reboots, longer battery life, and added security.
  • Instant On/Off – Immediately surf the Web, access Facebook, or check e-mail when you turn on your notebook. With HyperSpace, Windows will continue to boot in the background. A Windows icon appears to let you know once it has fully loaded. HyperSpace allows you to turn your notebook off in an instant, too. Instant Access to Windows - Even when you’re browsing in HyperSpace, the full power of Windows is always just a click away when you need your big Windows applications. Always Connected – Just like your smartphone, HyperSpace automatically connects to the best available network- wired, Wi-Fi, WWAN, and 3G, where available. No more wasted time configuring for the fastest connection as you hop from one location to the next. Extends Your Battery Life – HyperSpace can extend battery life by up to 30%. Its lightweight design and intelligent multi-layered patented approach to managing Windows allows you to save your battery power for when you need it most.

    Stronger Security for Your PC - HyperSpace is walled off and protected from viruses, malware and other external threats like keyboard loggers and phishing sites. Crashes won’t end your browsing session. Continue safely surfing the Web, checking e-mail or watching that YouTube video even if a rogue application attacks and disables Windows.

  • Safer Online Experience - HyperSpace protects your personal information when you shop online using the HyperSpace browser.

Click here to try award-winning HyperSpace for no cost




Updating Your BIOS
Enjoy a new and improved computer BIOS

Buried deep in your computer is a critical piece of software that everything else builds on. No, it’s not Windows. It’s the BIOS (basic input output software) and it resides not on your disk drives but on solid-state memory soldered into the computer board. Usually you don’t even know it is there, but sometimes there may be a reason to update it to fix a problem or to add new capability to your computer.

Because the computer is continually using the BIOS, you cannot update it while the computer is running normally. You will have to start the computer off on a different footing, first. Here is how you do it.
  1. Download the BootDisk program from here and save it to your computer’s hard disk. You will use this program to create a bootable floppy disk that will help you load the BIOS update software package you wish to use.
  2. Insert a blank floppy disk into your computer and run the BootDisk program from the hard disk.
  3. When the program box opens, answer OK to every question. The program will write to the floppy disk, and then the box will disappear.
  4. Extract the BIOS update package’s .zip file by right-clicking on the file name in the file browser and selecting Extract All to open a software wizard.
  5. When the software wizard asks you to choose a destination for the extracted files, click Browse and select the floppy disk.
  6. Once the extraction is complete, turn off your computer.
  7. Turn your computer back on and instruct it to boot from the floppy disk. This will open a menu box.
  8. Select Backup and Flash New BIOS from the menu box, and the computer will take it from there.
When you are all done, remove the floppy, restart the computer normally, and enjoy your new and improved BIOS.



Product Review
The Growing Importance of Online Security

A day doesn’t go by now that there isn’t news about online identity theft, hacking, or some new malware attack. Many used to think they could get by without any more than the basic protection their new PC came with or just some unsupported anti-virus software they downloaded for free. Unfortunately, those halcyon days are long gone.

Nowadays, if you’re going to be safe online, you absolutely need a continuously updating, multi-defensive security software suite like McAfee® Internet Security that features:


  • Anti-virus
  • Anti-spyware
  • Anti-spam
  • Anti-phishing
  • Two-way firewall
  • Website safety ratings
  • Identity protection
  • Parental controls
  • Data backup


McAfee Internet Security is a powerful, easy-to-use bundle that safeguards your files from ID theft, viruses, spyware, and other online threats. It boasts the award-winning McAfee SiteAdvisor® that provides website safety ratings so you can safely surf, search, and shop.

Perhaps the most important feature that McAfee Internet Security software contains is the revolutionary Active Protection technology that offers immediate protection against malicious threats to your PC. A new threat can be analyzed and blocked in milliseconds, rather than waiting hours for an update via traditional techniques.

McAfee Internet Security is a set-it-and-forget-it solution that makes PC and online protection simple for everyone.

Q&A
How can I do the following with McAfee Internet Security?

  • Email, chat and go online without worry

    Anti-virus, anti-spyware, anti-spam, and SiteAdvisor protect you from malicious software

  • Enjoy the Internet 24x7 knowing bad folks can’t get access your PCs

    Firewall blocks outsiders from hacking into your PC

  • Freely surf, search and browse the web

    SiteAdvisor rates website safety before you click with red, yellow or green colors

  • Rest easy knowing your photos, music and other files are recoverable from losses, crashes and disasters

    Local backup protects your electronic files if they are deleted or lost

  • Secure unprotected PCs on your home network

  • Network Manager verifies that your PCs have McAfee properly installed

  • Shop, bank, and trade online securely

    Identity theft protection, anti-phishing, and SiteAdvisor all help keep your identity safe

  • Let your kids go online safely

    Parental controls allow you to control where your kids go online

  • Protect all of the PCs in your home

    Online account management lets you easily add other PCs to your subscription


  • Get the maximum performance from your PC

    QuickClean safely removes junk files that slow your PC and take up space on your hard drive
 
Running silently in the background without slowing down your PC, McAfee Internet Security boasts faster start-up, shut-down and scan times. This powerful security bundle that is automatically and continuously updated via the Internet will keep your family and your PCs safe from viruses, spyware, hackers, online scammers, identity thieves, and other cybercriminals.



Stop Forgetting Passwords

Keep your computer safe and secure

TTo keep your computer safe and secure you will sometimes need to create passwords. Picking a password that is both easy for you to remember and hard for someone else to guess, however, can be tricky. Here are a few ideas that may help.

The longer the password the stronger the security, so avoid short simple words. Realize, also that passwords do not actually have to be single words; they can be phrases, although they must be typed without spaces between words. You can also add numbers before or after a word to make it longer and harder to guess.

When called upon to use your password, don’t use automatic functions such as Autocomplete in your web browser or have the computer remember your password for you. Instead, type it in every time. It may take a few seconds longer but it will help your memory. The more times you type it the less likely you are to forget it.

If you fear a lapse in memory, though, write down your passwords on a piece of paper that you then store in a safe or locked filing cabinet as you would store other confidential information. You could even use a floppy disk or inexpensive flash drive to hold a document file and lock that away, instead.

You can also securely store your passwords on your computer with the help of special password management programs such as RoboForm or Lenovo’s ThinkVantage Password Manager. These programs keep your many passwords available to you for quick reference while ensuring that no one else can get to them. Then, all you need to do is remember one password.

Finally, check if the service you are using offers a way of recovering your password. Phoenix Technology’s DriverAgent, BIOSAgent, and Registry Wizard, for instance, offer a “Forgot Your Password?” link on the web site that you can click and have your password e-mailed to you so you don’t have to remember anything.

 
 
Coming Soon: Undelete Plus 3.0
Driver Installation Made Easy
New Technology Alert: HyperSpace Offers Office Productivity, More Applications
Updating Your BIOS
The Growing Importance of Online Security
Stop Forgetting Passwords





 
Monthly Contest
 

Tell us what you think and win an iPod Nano!

To win, please fill out our
survey for this month!

Congratulations!
Nate Muench 
February’s iPod nano winner

Enter Now!
 


McAfee Half-Price Sale!


Free Tools
 
   
DriverAgent DriverAgent
#1 Recommended Free Download - Scan your PC and update your device and PC drivers.
   
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RegistryWizard RegistryWizard
RegistryWizard's free scan will automatically identify registry problems and provides a complete registry report detailing harmful system conflicts and errors. Is your PC corrupted with errors?
   
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DriverAgent Lavalys EVEREST Ultimate Edition
An industry leading system diagnostics and benchmarking solution for enthusiasts PC users, based on the award-winning EVEREST Technology.
   
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DriverAgent RunScanner.net
RunScanner is a freeware windows system utility which scans your system for all running programs, autostart locations, drivers, services and hijack points.
   
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FREE today
 

 


XP/Vista Shortcuts
 

Here are a few interesting shortcuts you can use with Windows XP and Vista


Windows XP
Alt + Tab:
Switch between programs
Shift + F10:
Does the same as a right-click with mouse
Windows Vista
SHIFT + any arrow key:
Select more than one item in a window or on the desktop, or select text within a documentSelect more than one item in a window or on the desktop, or select text within a document
CTRL+F4:
Close the active document (in programs that allow you to have multiple documents open simultaneously)
 


Browser Add-on of the Month
 

TwitterFox for Firefox:

TwitterFox is a Firefox extension that notifies you of your friends' status on Twitter.

This extension adds a tiny icon on the status bar which notifies you when your friends update their tweets. Also it has a small text input field to update your tweets.

TwitterFox was created by naan studio
 


Vocab Test
 

Podcasting

A form of audio broadcasting using the Internet, podcasting takes its name from a combination of "iPod" and broadcasting.

iPod is the immensely popular digital audio player made by Apple computer, but podcasting does not actually require the use of an iPod.

Podcasting involves making one or more audio files available as "enclosures" in an RSS feed.

A pod-caster creates a list of music, and/or other sound files (such as recorded poetry, or "talk radio" material) and makes that list available in the RSS 2.0 format. The list can then be obtained by other people using various podcast "retriever" software which read the feed and makes the audio files available to digital audio devices (including, but not limited to iPods) where users may then listen to them at their convenience.

Source:

Internet Vocabulary
 


Google Tip
 

Did you know that you can use Google to search only one site?

This can be done by typing the command site: prior to the site URL you want to search, followed by the search term. For example:
Type: site: phoenix.com HyperSpace
This will search the phoenix.com website for all results with the term "HyperSpace"


Do you use Google to search for flights within the USA?

You can search for flights inside USA using the airport code (does not work for every airport). sample:
Type: jfk lax
This will give you flights from New York Kennedy, NY to Los Angeles, CA.
 


Registrywizard | Scan, Repair and Optimize your system!

View our Newsletter Archive

Enter to win an iPod Nano!
 

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