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Driver Tip: Resolving Driver Issues

Whether you have recently installed a device or it came pre-installed, you will definitely have problems if the right driver isn’t installed, or has become corrupted. Here are some of the things you can try to resolve a driver related issue:
  • Restart the computer – Before you do anything, try a simple restart of the computer. Sometimes the computer freezes or gets overwhelmed, and restarting the machine may resolve the problem. Bear in mind that most operating systems require that the computer be restarted after a new installation; otherwise the connected device will not work properly.

  • Disconnect and reconnect the device – Especially if the device is connected via a USB (universal serial bus) port, disconnect it and then plug it in to a different USB port. This will allow the operating system to automatically resolve problems related to minor resource conflicts. If all goes well, the OS will detect the device (assuming it is plug-and-play) and install the correct drivers.

  • Check if an updated driver is available – Run a scan with DriverAgent for the latest version of the driver. Installing the latest driver doesn’t only ensure that your device will work properly, but it will improve the device’s performance as well.

  • Check your driver’s compatibility – Ensure that your driver is compatible with the operating system and other hardware on your computer. DriverAgent will locate the latest compatible drivers for your system. All you need to do is run a scan.
» Perform a driver scan now!




BIOS Tip: Tweaking BIOS to Improve Boot Speed

Tweaking your BIOS settings can be a good way to get your system to boot faster. Just a simple change of some of the key settings can make dramatic differences in how fast your system boots up.

Enable the "Quick Boot" Feature: Many newer PC’s have a special BIOS setting, usually called "Quick Boot" or "Quick Power On Self Test" that can be enabled to make the boot take less time. Try enabling this setting; this will cause the BIOS to skip some of the normal test routines that it performs at boot time, speeding up the boot process.

Remove the Boot Delay Setting: Some PC’s have a BIOS setting that you can use to intentionally delay the boot-up of the PC by several seconds. This setting is often called "Boot Delay" or "Power-on Delay". This can be useful when the BIOS is booting too quickly, causing hard disk drives to be booted before they are ready. However, it also slows the boot process down, so make sure that it is only enabled if it is needed.

Disable Floppy Drive Seek: Also called “Boot Up Floppy Seek.” Most PCs have a BIOS setting to disable floppy drive seeking, which is the short access the BIOS makes to the floppy disk just before it boots the system. This seek (unless disabled) is performed regardless of whether the system is being booted from the hard disk or floppy disk. Disabling the seek speeds up the boot process by a couple of seconds. This doesn't really have any negative impact on the system, although if you are having problems with your floppy drive you will probably want to re-enable the seek as this makes troubleshooting some types of problems easier.

» Perform a BIOS scan now!




Registry Tip: Stop that Annoying Windows Update Auto Reboot

I think all of us have been at our computer when the Windows Update dialog pops up and tells us to reboot our computer. It always seems to pop up when we’re the busiest, too!

There is a neat little registry tweak that can disable this behavior, however. You’ll still get the prompt, but it won’t force you to shut down. Here’s how to do it.

Open up regedit.exe through the start menu search box or run dialog, and navigate down to the following key, creating new keys if they don’t exist.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\
Windows\WindowsUpdate\AU


Create a new 32-bit DWORD value named NoAutoRebootWithLoggedOnUsers and give it a value of 1 to prevent automatic reboot while users are logged on. Delete the value to put things back to the way they were.

The above tip works with HOME versions of Windows XP and Windows Vista.

For Windows 7 users: To disable automatic rebooting, open Policy Editor. Open run command (Win + R Key) and type gpedit.msc and press enter. In the local policy editor, navigate to Local Computer Policy-> Computer Configuration-> Administrative Templates-> Windows Components-> Windows Update.

Double click on the option “No auto restart with logged on users for scheduled automatic updates installation”. Select the Enable option and click save.

» Perform a registry scan now!

» Download Registry Wizard Here




Question and Answer
I use Firefox and I’ve accidentally saved my password for a few websites. Other people use my computer and I don’t want them to be able to access my accounts. Is there a way I can delete the saved passwords?
- Jim D., Dallas, TX
  1. In Firefox click Tools > Options.
  2. Click Security at the top.
  3. Click the Show Passwords button.
  4. Find the site you wish to remove in the list. Click/highlight it with your mouse.
  5. Click Remove and click Close then OK when you are finished.
Now the stored password will be removed from Firefox.

For Internet Explorer 8 users:
  1. From the Tools menu, select Internet Options.
  2. On the General tab, under "Browsing history", click Delete... .
  3. Check Passwords
  4. Click Delete.

Whenever I boot up my laptop, I find myself always increasing the display brightness. Am I hurting my laptop by doing this?
- Lisa G., Brooklyn, NY
Laptops displays used to rely on Cold Cathode Fluorescent Tubes (CCFT’s) as the backlight source. These had a very limited life and reducing the output could prolong its working life. But today, the CCFT’s are long life and, in some cases replace by white LED’s, which have an incredibly long working life. So turning down the display brightness today will have very little direct benefit for your laptop.

I really hope you can help me. I use Windows 7 and recently my system has been getting lot of blue screens. I really don’t want to have to reinstall Windows because I’m afraid I will lose precious data that I have on my drive. Can you suggest anything that I can do to prevent me from having to reinstall Windows?
- Steve L., Sacramento, CA
Not to worry, One great tool that may help you is a program named Reimage. Reimage is a program that fixes your Windows OS, eliminating the need for reinstalling. It also reverses the damage already done with a full database of replacement files. You can find it at www.reimage.com. This should be exactly what you are looking for.

Tech Tip
Notebook Problems? Perhaps a Dead Laptop? eSupport has the tools to find the problem?
Try eSupport's PC Diagnostic Package. Included is the award winning CheckIt Diagnostics Software Utility to test the latest hardware and plug-and-play devices like web, video and digital cameras, wireless modems, Windows® Mobile devices, printers, scanners and much more. For a limited time we are including the eSupport POSTcard is an easy to use diagnostic card that helps you diagnose even hard to find motherboard failures.

» Click here for details and our special offer.


 
Quote of the Month
"Man is still the
most extraordinary computer of all."

- John F. Kennedy

Sites of the Month

Fun Sites
Remember To Watch
RememberToWatch.com ensures that you will never miss another TV show again. RememberToWatch works by sending you free SMS and/or email reminders before your favorite show airs: simply register, browse the upcoming TV show selection, and subscribe at the click of a button.

Techie Sites
Gizmodo
Gizmodo is a technology blog with a focus on consumer electronics and is a great source for up-to-date coverage of the technology industry.

Stat of the Month
Forecast: US Tablet Devices, 2010 to 2015

Source:
Forrester Research Report "Tablets Will Grow As Fast As MP3 Players"

Vocab Test

Bandwidth
a data transmission rate; the maximum amount of information (bits/second) that can be transmitted along a channel.

Windows 7 Shortcuts

Win+M
Minimize all active Windows

Win+Space
All Windows become transparent so you are able to see your desktop

Win+F
Starts the Windows Search

Win+X
Starts the Windows Mobility Center

Browser Add-On

Facebook Notifications
Hate going to Facebook just to see if there are any new Messages, Notifications, Friend Requests or Invites? Now you don't have to! Easily customize this add-on by going into the preferences and decide specifically which notifications you want included in the toolbar notifier count.


Windows 7 Gadget

Twadget Gadget
Twadget Gadget is the ultimate tool for the frequent twitter user. You can update your own status and watch your friend’s tweets, right from your desktop.

eSupport.com Products

DriverAgent
FileRestorePlus
RegistryWizard
BIOSAgentPlus



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