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Driver Tip: Install Drivers Without a Setup or Install File

Many people have been asking how to install drivers that do not contain a Setup or Install file. If the file is not a single executable file, then most likely it will be a CAB file or a ZIP file. In those cases, extract the file to a location on your hard drive. Then:
  1. Right-click My Computer.
  2. Choose Properties
  3. Choose Device Manager (In Windows 2000 / XP, you have to choose the Hardware tab first and then Device Manager). This will display a list of the devices that are on your computer.
  4. Right click on the device and click Properties.
  5. Choose Driver and click Update Driver.
  6. You will be asked to browse for the new driver, locate the folder you placed it in choose the appropriate file.
» Perform a driver scan now!




BIOS Tip: Why Update the BIOS?

Many of our customers ask us, “Why should I update my BIOS?” Well, in the past there have been compelling reasons to upgrade your BIOS, such as for Y2K compliance or to support high capacity hard drives that older BIOS chips simply wouldn't recognize.

These days the rate of technological development is such that motherboard manufacturers release new BIOS versions far more frequently than in the past, generally to include new features such as support for:
  • additional CPUs
  • larger hard drives
  • new, or faster memory
  • new, or faster peripheral interfaces
  • additional plug & play devices
  • new operating systems.
Increasingly, another reason is to fix problems in earlier releases!

Manufacturers have made great strides in making the process easier in recent years.

» Perform a BIOS scan now!




Registry Tip: CD/DVD Drive has disappeared from My Computer

Have you ever gone to read a CD or DVD and found it missing in My Computer? Maybe giving an error code 39 or 19 in the device manager? Here’s a quick solution to those missing CD blues.

Note: This tip deals with editing the registry. It is always suggested that you backup the registry before making changes.
  1. Log on to Windows by using an account that has Administrator rights and permissions.
  2. Start Registry Editor - Click Start, click Run, type regedit, and then click OK. (Vista users omit "Run").
  3. 1.Click on the plus signs (+) next to the following folders in the left side of the window:
    • HKEY_LOCAL_MACHINE
    • SYSTEM
    • CurrentControlSet
    • Control
    • Class
    • {4D36E965-E325-11CE-BFC1-08002BE10318}
  4. Look for any of the following names in the right side of the window:
    • UpperFilters
    • LowerFilters
  5. If any of the items above are listed, right-click on them and choose Delete.
  6. Save any open documents, and then restart your computer.
  7. Open My Computer and check to see if your CD or DVD drives have returned.
  8. You may need to reinstall CD or DVD burning software.
» Perform a registry scan now!




Question and Answer
Do I need to install a Firewall or is the built-in Windows firewall good enough?
- John S., Ithaca, NY
Typically, you do not need to purchase a third party firewall program. Windows 7 has its own default firewall. You can access it by clicking Start, Control Panel, and Windows Firewall. However most security software will include firewalls, and running multiple firewalls simultaneously can cause communication problems.

I’m using Internet Explorer as my browser, how do I make it my default browser?
- Laura G., Baltimore, MD
Open Internet Explorer and click Tools, then Internet Options. Click the Programs tab, and then click Make default. Click OK and close Internet Explorer.

For Firefox users, open Firefox and click on the Tools menu, and select Options. Select the Advanced panel, then click the General tab, and then click Check Now. Select Yes to set Firefox as your default browser.

Something bad has happened to my computer! Over the past few days, my Dell Inspiron notebook crashes 3 to 4 times a day and appears to be running slow. What could be causing this problem? How can I fix it?
- Sandra W., San Diego, CA
Blue screens and Windows crashes can be caused by a variety of different things. You can try to do a repair of Windows or in worst case scenario, reinstall Windows all together. However, before you do that we would suggest trying a program called Reimage. Reimage repairs & replaces corrupted files, removes virus damage & more.

First, the Reimage preliminary scan will detect all errors on your PC's Operating System. The repair process removes and replaces damaged files found during the scan. During repair, Reimage not only removes damage, but also reverses the damage done to your Windows OS by replacing corrupted and deleted files with fresh Windows files and components from their continuously updated online database. Your PC's performance, stability and security will be restored and improved.

» Download Reimage

 
Quote of the Month
"When I took office, only high energy physicists had ever heard of the Worldwide Web.... Now even my cat has its own page."

- President Bill Clinton

Sites of the Month

Fun Sites
Flickchart
Build a list of your favorite movies by ranking them against each other, share and compare with friends, and discover the top films you've never seen.

Techie Sites
TeachParentsTech
If you sometimes feel tired answering basic computer questions frequently asked by your mom and dad, then you’ll love this new site called Teach Parents Tech.

Created by Google, this one-page site helps you send basic how-to videos in one email so that your parents can learn by watching.

Stat of the Month

Manufacturers shipped more smartphones (101 million) than PC’s (92 million) in the fourth quarter of 2010, crowning mobile devices as the computing platform of choice for the first time.

Source:
The Financial Times,
February 8th, 2011.


Vocab Test

Splash Page
An introductory first page or front page that you see on some Web sites, it usually contains a click-through logo or message.

Windows 7 Shortcuts

Ctrl+Shift+N
Creates a new folder in Windows Explorer.

Shift+Right-Click on a file
Adds Copy as Path, which copies the path of a file to the clipboard.

Win+G
Cycle between the Windows Gadgets on your screen

Browser Add-On

Read It Later
Save pages to read later with just one click. When you have time, access your reading list from any computer or phone, even without an internet connection!


Windows 7 Gadget

Ultimate Explorer
Lets you search popular sites from your desktop without having to go to those sites first in your browser. It’s a compact little gadget with that can search Google, YouTube, Wikipedia, eBay, Amazon, Digg, and many more.

eSupport Recommends

CyberDefender
Anti virus and spyware protection software keeps your computer safe from internet attacks. Make your PC faster, cleaner, and safer than ever before.





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