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Question and Answer
Last week I took my two year old HP Pavilion notebook to a BEST BUY repair center after apparently getting hit with a sneaky virus or malware that caused damage to many of my files and Windows 8. The BEST BUY technician confirmed that a bunch of files were corrupted, resulting in application errors, which pretty much killed the performance. And now I'm nervous if my notebook is secure after being infected. Best Buy's solution is to sell me a new hard drive and to re-install Windows 8. But I don't have the Windows 8 CD, nor can I afford what they want to charge me. Can you folks suggest an alternative way to fix my notebook?
– Stevie W., Redwood City, CA
We hear similar stories every day. And each day we highly recommend a great app called Reimage. Here's the key to Reimage's success and why millions of users have downloaded their software. It saves you from having to back up and re-install your Windows operating system and detects security issues related to malware, spyware, even a hidden virus. Best of all you can download Reimage for free and run a complete system scan within minutes. If your Windows OS is damaged, or if you have corrupted files, malware or a virus, Reimage's patented technology can actually reverse the damage done to your system and return your notebook to peak performance.

» Download Reimage
I was on vacation in Italy last month and took hundreds of great photos of all the historical sites and many more of my family having a great time. I must have messed something up after transferring the photos from my memory card to my computer because I can no longer find my photos. I've done a Windows Search and I've looked in my Recycle Bin. I see that eSupport.com has a program named UndeletePlus. Can you explain how this program works? What are the chances I can get my photos back?
– Kelsey M., Biddeford, ME

We're quite confident that eSupport UndeletePlus will be able to get your photos back. Sounds like you could run the recovery application to scan both your PC and your memory card for the deleted files. eSupport UndeletePlus will scan your drives for the deleted photos. The program also has an advanced feature named SmartScan that will perform a thorough scan of your drives and increase your chances of restoring the photos in their original condition. Even files deleted out of the Recycle Bin aren't lost forever! A helpful tip is to make sure you recover the deleted files from your hard drive to a thumb drive to ensure the quality of your files. eSupport UndeletePlus is free to try. Download the program today to see what you can recover!

» Download eSupport UndeletePlus

» Read More About eSupport UndeletePlus

I’m using Windows 7. In the past whenever I was having issues with my computer, I would do a System Restore to fix it. But lately when I try to do that, I get “System Restore did not complete successfully. Your computer’s system files and settings were not changed.” Can you tell me what is wrong?
– Daniel A., Kent, OH

System Restore can fail for a number of reasons, and when a user encounters problems, one of the best procedures is to run it in Safe Mode. To start Windows 7 in Safe Mode, restart the computer. Press and hold the F8 key as the computer restarts. If you see the Windows logo, you waited too long to press F8. Eventually you will see an Advanced Boot Options screen. Use the Arrows on your keyboard to highlight the Safe Mode with Networking option and press Enter. Now that you’re running in Safe Mode, you can try System Restore again. Click Start, then Control Panel, and select System and Security. Select Action Center and finally select Recovery. Click on Open System Restore and then select a restore point.

Driver Tip: DriverAgent’s Driver Filtering

One of the features of DriverAgent is something called Driver Filtering. What this feature does is gives you the option to show ALL compatible drivers for your devices on your scan results, or only those drivers offered by your system manufacturer.

For example, If you have a DELL system, and you have the Driver Filtering option set to ON, then our scan results will only show drivers offered by DELL. However, if you have an NVIDIA display adapter in your computer, and have the Driver Filtering set to OFF, then DriverAgent will also show any newer compatible driver offered by NVIDIA.

This feature ensures that our members are getting the latest possible drivers available. This also answers the question we get asked quite often : “Why does my system manufacturer tell me I am up to date, but your scan shows a newer driver?”

This gives our members the option of making sure that they have the latest available driver or just the latest from the system manufacturer. This is another clear cut advantage that DriverAgent members have over other driver update services.


» Perform a driver scan now!



PC Performance Tip: Make Windows 8 Faster

Windows 8, like any operating system can get bogged down and become slow. Here are some tips to help you speedup Windows 8 for better performance.

Pinpoint Application:

There are always some programs that tend to slowdown your system. Windows 8 task manager is competent enough that you can pin point such applications that are slowing down your computer.

  • Right click Taskbar and select to open Task Manager
  • Click More Details Option if full interference is not visible
  • Here you will see programs using more resources
  • Make changes and pinpoint unnecessary programs

Manage Startup Programs:

Windows 8 task manager also gives you access to disable such applications, which are launched at startup. At times, these programs can slowdown your system.

  • Launch Task Manager
  • Select Startup tab
  • Select programs you want to disable in the startup

Disable Animations:

Windows 8 is best at animations and effects. At times, these animations affect system performance while you are working. Disable these animations and improve Windows speed by:

  • Press Windows Key
  • Type System Performance Properties in search bar
  • Uncheck Animate Windows When Minimizing and Maximizing option
  • Here you can also disable some other animate options from list, according to your choice

» Perform a PC performance scan now!


BIOS Tip – Is Upgrading My BIOS Still Necessary?

One question we get asked a lot is "Is it still necessary to upgrade my BIOS in this day and age?" The answer is most definitely YES!

First, for those of you who do not know, let's go over what a BIOS actually is. The BIOS, which stands for Basic Input/Output System, is primarily responsible for initializing your systems hardware directly after powering up and begins the process of starting your operating system. The BIOS contains the codes your system requires to control the keyboard, display screen, disk drives, serial and USB communications, and other miscellaneous functions.

If your BIOS is out of date, your motherboard will not be able to utilize all of its features to their full potential, if even able to use them at all. An out of date BIOS will cause your computer to run inefficiently and eventually may cause the computer to fail to run some devices at all. Updating your BIOS will increase your computer's speed and compatibility with newer hardware. All the hardware attached to the motherboard, such as the RAM, processor, video card and disk drives, can be configured to a greater or lesser degree through the BIOS. Memory timings, processor speed and overclocking, hard disk detection and booting are all properties controlled by the motherboard's BIOS.

If you have an older computer, and want to upgrade to a newer, larger hard drive or to a newer operating system such as Windows 8, then upgrading your BIOS is definitely a good idea. This will ensure that your computer is up to date and ready for the improvements you are planning.

» Perform a BIOS scan now!


Tech Tip

Searching for Files in Windows 8?
The Search in Windows 8 has been significantly improved when compared to all previous versions of Windows. To search for a file or run a program in Windows 8 from the Start screen just start typing what you're trying to find or want to run. As you begin typing, the results will start appearing on the left-hand side.


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Quote of the Month
"There is no reason for any individual to have a computer in his home."

- Ken Olsen, 1977

Sites of the Month

Fun Sites
A Good Movie To Watch
Do you spend all your Netflix time trying to figure out which movie to watch? Problem solved!
Useful Site
Print Friendly
Make any webpage printer friendly.

Did You Know?

Over 100,000 new dot com domains are registered on the web every day.


Vocab Test
Crog

A "carefully researched blog," meaning it is a blog written by someone with expertise in a particular field.

Browser Add-On
Instagram Spot

A simple and lightweight instagram profile viewer.

SmartPhone App
SCVNGR

Blends social networking and gamification. Earn points for completing challenges and visiting real world locations.


Twitter Tip

Mention your Twitter page as many places as you can, e.g. your business card, e-mail signatures, web page, blog, and on Facebook.


iPhone App

iOptimizer

iOptimizer

iOptimizer is the ultimate application for getting to know your iPhone, iPad or iPod better. iOptimizer monitors the performance of your device, so that you can configure it for optimal use. It will also help you find out everything about your iPhone, iPad or iPod Touch both on the system and on the user level. iOptimizer is powerful, intuitive, and extremely easy to set up and use.


  • iPad Support
  • Improved 'Activity' Section
  • Improved 'Processes' Section
  • Improved 'Battery' Section
  • Improved 'System' Information
  • Improved 'Network' Section
Best of all — It's FREE!

QR Code
DriverAgent
eSupport UndeletePlus
RegistryWizard
BIOSAgentPlus



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