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Question and Answer
Today I called Dell support hoping they could help find the cause of my year old system running poorly. They suggested that I reinstall Windows 10 on my Inspiron notebook in order to repair corrupt files and to remove what they believe is a stubborn virus. I'm scared about potentially losing some or all of my data. Plus, I'm not that PC savvy to know all the steps. Any suggestions?
– Taylor H., Berkeley, CA
We highly recommend a program named Reimage. Within minutes Reimage will quickly diagnose your PC for all kinds of problems. Next, Reimage will safely repair and reformat your notebook without requiring a Windows installation disc. Reimage's patented repair technology automatically replaces important system files that have been corrupted. It's like clean Windows installation within an hour, without having to worry about losing any programs, system settings or your personal data. Reimage will restore your PC in just a few clicks and get you back to peak performance.

» Download Reimage
I have Windows 10 running on a Dell desktop, which I leave turned on but logged off of the Internet. Every six weeks or so, when I clear the screen saver first thing in the morning, I get a Windows message, "An external storage device has been connected." Before I can acknowledge it, it disappears. Any idea of the source of this? I'm mostly concerned that some type of virus could be downloading info from the PC?
– Don G., Baltimore, MD

It's almost certainly not tied to a virus. The message may appear if you left any devices with storage capability, such as a thumb drive, digital camera, etc., connected to a USB port on your computer. If not, you can use DriverAgent to check to see if the software drivers for your computer's hard drive and other equipment need to be updated.

Last week, I received an email from Microsoft requesting that I verify my account and provide another e-mail address where I could receive alerts, re: suspicious activity on my account. I confirmed my old phone number and entered an alternate email. My personal information appeared. I was unable to change anything. I received a message that the site could not process my request at this time. Have I been had?
– Teresa R., Andover, MA

These types of requests from e-mail providers, financial institutions and other online services are becoming more common in the wake of high-profile security breaches. As long as you didn't enter information into a third-party website, your account should be fine. If you're not sure, I would recommend changing your password and perhaps setting up two-step verification, which may require you to enter an updated phone number. The second step often involves the user receiving a code via text message and entering that number into the computer to verify their identity before accessing the account.

Driver Tip: DriverAgent’s Driver Filtering

One of the features of DriverAgent is something called Driver Filtering. What this feature does is gives you the option to show ALL compatible drivers for your devices on your scan results, or only those drivers offered by your system manufacturer.

For example, If you have a DELL system, and you have the Driver Filtering option set to ON, then our scan results will only show drivers offered by DELL. However, if you have an NVIDIA display adapter in your computer, and have the Driver Filtering set to OFF, then DriverAgent will also show any newer compatible driver offered by NVIDIA.

This feature ensures that our members are getting the latest possible drivers available. This also answers the question we get asked quite often : “Why does my system manufacturer tell me I am up to date, but your scan shows a newer driver?”

This gives our members the option of making sure that they have the latest available driver or just the latest from the system manufacturer. This is another clear cut advantage that DriverAgent members have over other driver update services.

» Perform a driver scan now!


PC Performance Tip: Windows 10 God Mode


For those Windows 10 users hungry to have similar god-like powers, Windows 10 has its own GodMode. GodMode for Windows 10 gives you access to 262 new god-like powers. And, while it doesn't give you unlimited lives or save you from blue screens, it does expose some additional features and tools to play with.

Enabling GodMode is pretty simple. You simply create a new folder (can be created anywhere, but I suggest putting it on the Windows 10 Desktop so it's easy to locate), and give the new folder an intricately specific name.

Create a New Folder on the desktop...

Rename the folder to exactly this (copy and paste is best):

GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}

Welcome to GodMode! Have fun with it.

While this tip is for Windows 10, it also works for other versions of Windows. Try it on the version you are using. Works great for Windows 8.1, which exposes 270 functions.

» Perform a PC performance scan now!


BIOS Tip – Virus Warning

Many BIOS will have a setting called Virus Warning. This is different than any Anti-Virus software that you may have installed on your system. This is Boot Sector virus protection which protects the boot sector or partition table of your hard drive. When this function is enabled, if someone or something attempts to write to the boot sector or partition table of the hard drive, a warning message will appear on screen and an alarm will sound. When disabled, you will not get a warning message and no alarm will sound. This feature only protects the boot sector of the hard drive, it does not protect the entire drive. Your anti-virus program installed on your system will take care of the rest of the drive. Obviously, it is a very good idea to keep this option enabled in the BIOS.


» Perform a BIOS scan now!


Tech Tip

Windows Hello

Windows 10 includes a suite of new biometric security features known as Windows Hello, and – if your computer has the necessary hardware – you can use fingerprint detection or face recognition to log in. From the Settings app (search for it from the taskbar) choose Accounts and then Sign-in options to see the different choices available.



DriverAgent eSupport UndeletePlus RegistryWizard BIOSAgentPlus

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Quote of the Month
"A man either lives life as it happens to him, meets it head-on and licks it, or he turns his back on it and starts to wither away."

- Gene Roddenberry

Sites of the Month

Fun Sites
Goodreads
Lets users track and rate books and network with other readers.
Useful Site
Curious.com
Learn, Teach, and Share lessons online. Free online video lessons, how-to DIY projects, and more.

Did You Know?

Monopoly is the most played board game in the world.


Vocab Test
Scareware

Malicious computer programs designed to trick a user into buying and downloading unnecessary and potentially dangerous software.

Browser Add-On
Netflix Super Browse

This extension adds a "Super Browse" hover link to the main Netflix Navigation. Hovering over this item will reveal Netflix's extended categories.

SmartPhone App
Podcast Addict

Manage all your audio & video Podcasts, Radio on Demand, Audio books, Live stream radio as well as your YouTube channels and RSS News
feeds.


Twitter Tip
Don't overuse hashtags in your tweets. Limit yourself to 1-3 hashtags per tweet.


iPhone App

iOptimizer

iOptimizer

iOptimizer is the ultimate application for getting to know your iPhone, iPad or iPod better. iOptimizer monitors the performance of your device, so that you can configure it for optimal use. It will also help you find out everything about your iPhone, iPad or iPod Touch both on the system and on the user level. iOptimizer is powerful, intuitive, and extremely easy to set up and use.


  • iPad Support
  • Improved 'Activity' Section
  • Improved 'Processes' Section
  • Improved 'Battery' Section
  • Improved 'System' Information
  • Improved 'Network' Section
Best of all — It's FREE!

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